Glossary Q&A
Can a California telehealth dental platform require patients to waive complaints to the Dental Board?
No. California bars telehealth complaint-waiver language that makes patients sign away their ability to complain to the Dental Board.
Last verified July 22, 2026
Reviewed by Mahtab Mansour, DDS on July 22, 2026
Direct answer
- A telehealth provider may not require a patient to waive the ability to complain to the Dental Board.
- This is a California-specific trap that often appears inside online-platform fact patterns.
- If the service agreement tries to silence Board complaints, the safer answer is that the provision is not allowed.
Focused answer page
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Common trap
Do not confuse a general terms-of-service document with a lawful ability to waive Board complaint rights. California specifically blocks that move.
Related Q&A
What notices and public disclosures must a California dental office post or display?
Questions about signs and public notices usually turn on required consumer notices, provider identification, and license or fictitious-name display rules.
Related Q&A
Does California dental telehealth require patient consent before the visit?
Yes. California telehealth consent must be obtained before services and documented in the patient record.