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Can a California telehealth dental platform require patients to waive complaints to the Dental Board?

A telehealth provider may not require a patient to waive the ability to complain to the Dental Board. This is a California-specific trap that often appears inside online-platform fact patterns. If the service agreement tries to silence Board complaints, the safer answer is that the provision is not allowed.

Last verified
2026-06-10
Reviewer
Mahtab Mansour, DDS, 2026-04-25

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Query patterns

  • Can a California telehealth dental platform require patients to waive complaints to the Dental Board?
  • Complaint waivers
  • California prohibition on telehealth complaint-waiver language for dental care.
  • Complaint waivers California dental law and ethics

Source citations

  • A31 BPC section 1683.2 complaint-waiver prohibition (leginfo.legislature.ca.gov, verified 2026-03-23)
  • A30 BPC section 1683.1 telehealth provider identification and disclosures (leginfo.legislature.ca.gov, verified 2026-03-23)

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