Privacy Policy
Privacy practices for Dentovio.
This Privacy Policy describes how Dentovio collects, uses, stores, and shares information when you visit the public website, request sign-in access, submit the free diagnostic, complete checkout, or use the study materials in your account.
Effective date: March 29, 2026
Information Dentovio collects
Dentovio collects information you provide directly, including your email address when you request a magic link, your name or email when you submit the free diagnostic, and any information you provide in support messages.
Dentovio also stores account and product-access information needed to operate the service, including profile records, order identifiers, entitlement status, lesson progress, and diagnostic results.
Standard technical data may also be collected automatically through the website and its infrastructure, such as IP address, device or browser information, request metadata, timestamps, and security or abuse-prevention logs.
Where the information comes from
Most information comes directly from you when you enter an email, submit the diagnostic, complete checkout, or interact with the study materials in your account.
Dentovio also receives limited transaction and fulfillment details from Lemon Squeezy, which handles checkout and payment records as the merchant of record, and technical request data from infrastructure providers used to host and operate the site.
How Dentovio uses information
Dentovio uses information to:
- authenticate users and deliver magic-link sign-in access
- operate checkout fulfillment and attach access to the correct account
- store learner progress, lesson completion, and entitlements
- save diagnostic results and lead information
- respond to support requests and service issues
- maintain site security, prevent abuse, and troubleshoot errors
- comply with legal obligations and enforce the Terms
Service providers and sharing
Dentovio shares information only as needed to operate the product. Current service providers include:
- Supabase for account authentication, session handling, and database storage
- Vercel for hosting, delivery, and infrastructure logging
- Lemon Squeezy for checkout, billing, and order records as merchant of record
Dentovio does not currently operate on-site advertising technology, behavioral ad targeting, or a marketing analytics stack that profiles users across unrelated websites.
Cookies, sessions, and tracking
Dentovio uses technical session mechanisms needed for login and secure account access, including auth-related cookies and browser storage created through the authentication flow.
Dentovio does not currently use a cookie banner because the current version of the site does not include an advertising or analytics cookie layer. If that changes, this policy should be updated.
Dentovio does not currently use the website to track individuals over time and across third-party websites for cross-context behavioral advertising, and does not knowingly permit third-party ad networks to do that through the site.
Do Not Track
Some browsers offer a “Do Not Track” signal. Because Dentovio does not currently operate cross-site behavioral tracking on the website, Dentovio does not currently alter its data practices in response to those signals.
How long information is retained
Dentovio keeps information for as long as reasonably necessary to operate the service, maintain account access, document completed transactions, preserve learner progress, resolve disputes, and meet legal or operational obligations.
If Dentovio no longer needs certain information for those purposes, it may delete or anonymize it, subject to legal, tax, fraud, and recordkeeping requirements.
Access, correction, and deletion requests
If you want to review, correct, or request deletion of information you submitted through Dentovio, contact support@dentovio.com. Dentovio may request information needed to verify the request before acting on it.
Dentovio may keep certain information where retention is reasonably necessary for security, legal compliance, legitimate business records, dispute resolution, or product access enforcement.
California rights notice
To the extent required by applicable California privacy law, California residents may have rights related to access, deletion, correction, or other controls over certain personal information.
Dentovio does not currently describe itself as selling or sharing personal information for cross-context behavioral advertising purposes through the site. If Dentovio’s practices or legal obligations change, this section should be updated.
Policy changes
Dentovio may update this Privacy Policy from time to time. When material changes are made, Dentovio may revise the effective date, replace this page, or provide another reasonable notice on the site.
Continued use of the site after an updated version is posted means the updated policy will govern going forward.
Contact
Questions about this Privacy Policy can be sent to support@dentovio.com.