Dentovio

Privacy Policy

Privacy practices for Dentovio.

This Privacy Policy describes how Dentovio collects, uses, stores, and shares information when you visit the public website, request sign-in access, submit the free diagnostic, complete checkout, or use the study materials in your account.

Effective date: July 15, 2026

Information Dentovio collects

Dentovio collects information you provide directly, including your email address when you sign in with a one-time code or with Google, your name or email when you submit the free diagnostic, and any information you provide in support messages.

Dentovio also stores account and product-access information needed to operate the service, including profile records, order identifiers, entitlement status, lesson progress, practice-exam attempts and scores, flagged questions, and diagnostic results.

If you submit optional feedback inside the course, Dentovio stores the feedback text and the display name you enter. Feedback is published on the website only when you explicitly check the publication-consent box when submitting; otherwise it stays private.

Standard technical data may also be collected automatically through the website and its infrastructure, such as IP address, device or browser information, request metadata, timestamps, and security or abuse-prevention logs.

Dentovio uses first-party product analytics to measure page visits and whether a visitor reaches key stages such as starting an assessment, reaching its email gate, signing in, opening checkout, and completing a purchase. These events use opaque browser, product-funnel, and attempt identifiers rather than names or email addresses.

Assessment-completion events may include the number of questions, the aggregate number answered correctly, and whether the optional exam-timing field was provided. They do not include answer choices or the free-form exam-timing text.

Dentovio may also retain limited request-log fields needed to understand whether major search crawlers and major inbound search referrers are reaching public guide, resource, tool, and reference pages, including embeddable public tools.

Where the information comes from

Most information comes directly from you when you enter an email, submit the diagnostic, complete checkout, or interact with the study materials in your account.

Dentovio also receives limited transaction and fulfillment details from Lemon Squeezy, which handles checkout and payment records as the merchant of record, and technical request data from infrastructure providers used to host and operate the site.

How Dentovio uses information

Dentovio uses information to:

  • authenticate users via one-time email code or Google sign-in
  • operate checkout fulfillment and attach access to the correct account
  • store learner progress, lesson completion, and entitlements
  • save diagnostic results and lead information
  • save practice-exam attempts, drill sessions, flagged questions, and optional feedback
  • measure site traffic and product-funnel completion so Dentovio can improve confusing or abandoned steps
  • respond to support requests and service issues
  • maintain site security, prevent abuse, and troubleshoot errors
  • comply with legal obligations and enforce the Terms

Service providers and sharing

Dentovio shares information only as needed to operate the product. Current service providers include:

  • Supabase for account authentication, session handling, and database storage
  • Vercel for hosting, delivery, and infrastructure logging
  • Lemon Squeezy for checkout, billing, and order records as merchant of record
  • PostHog for first-party pageview and product-funnel analytics

Dentovio does not currently operate on-site advertising technology, behavioral ad targeting, or a marketing analytics stack that profiles users across unrelated websites.

Dentovio may review aggregate product analytics, infrastructure logs, and limited first-party request logging for product improvement, uptime, abuse prevention, crawler visibility, and inbound-referrer troubleshooting.

Cookies, sessions, and tracking

Dentovio uses technical session mechanisms needed for login and secure account access, including auth-related cookies and browser storage created through the authentication flow.

Dentovio also uses first-party cookies or browser storage for PostHog analytics and a product-scoped funnel identifier. The Dentovio funnel identifier expires after 30 days and is used to connect stages of the same product journey; it does not contain a name, email address, diagnostic answer, one-time code, or free-form exam-timing response.

Assessment, authentication, and checkout surfaces are excluded from automatic interaction capture and session replay. Dentovio records only the explicit stage events needed to measure completion on those surfaces.

Dentovio does not currently use the website to track individuals over time and across third-party websites for cross-context behavioral advertising, and does not knowingly permit third-party ad networks to do that through the site.

Do Not Track

Some browsers offer a “Do Not Track” signal. Because Dentovio does not currently operate cross-site behavioral tracking on the website, Dentovio does not currently alter its data practices in response to those signals.

How long information is retained

Dentovio keeps information for as long as reasonably necessary to operate the service, maintain account access, document completed transactions, preserve learner progress, resolve disputes, and meet legal or operational obligations.

If Dentovio no longer needs certain information for those purposes, it may delete or anonymize it, subject to legal, tax, fraud, and recordkeeping requirements.

Access, correction, and deletion requests

If you want to review, correct, or request deletion of information you submitted through Dentovio, contact support@dentovio.com. Dentovio may request information needed to verify the request before acting on it.

Dentovio may keep certain information where retention is reasonably necessary for security, legal compliance, legitimate business records, dispute resolution, or product access enforcement.

California rights notice

To the extent required by applicable California privacy law, California residents may have rights related to access, deletion, correction, or other controls over certain personal information.

Dentovio does not currently describe itself as selling or sharing personal information for cross-context behavioral advertising purposes through the site. If Dentovio’s practices or legal obligations change, this section should be updated.

Policy changes

Dentovio may update this Privacy Policy from time to time. When material changes are made, Dentovio may revise the effective date, replace this page, or provide another reasonable notice on the site.

Continued use of the site after an updated version is posted means the updated policy will govern going forward.

Contact

Questions about this Privacy Policy can be sent to support@dentovio.com.