Dentovio public answer

CARC 4 denial code dental

Sourced answer

On a dental remittance, CARC 4 means: The modifier on the line does not fit the procedure code it was attached to, so the payer stopped on the pairing rather than on the procedure itself. X12 assigns it no group code, so the group code on the remittance is the payer's choice under its own contract and it, not the CARC, decides who is assigned the balance. No source read for this page pairs a specific remark code with it. Dentovio's appealability verdict — technical: fix and resubmit. A code-and-modifier mismatch is corrected, not appealed. Establish which modifier list governs the claim — the payer's own list for a fee-schedule claim, the state's published modifier list for an institutional Medicaid claim — before changing anything.

Last verified
2026-08-30
Reviewer
None — owner-published

Dentovio is an independent publisher — not a payer, the ADA, X12, CAQH CORE, or any government agency. Code meanings and remark-code meanings on this page are Dentovio's own wording, written from the official X12 Claim Adjustment Reason Code and Remittance Advice Remark Code lists and linked back to them; X12 holds the copyright in those lists and its descriptions are not reproduced here. CDT codes are referenced by number only; CDT is the American Dental Association's copyrighted code set and this page does not reproduce ADA descriptors. Appealability verdicts are Dentovio editorial classification, not a standard. Every fact traces to the code steward's registry, a federal rule or manual, a HIPAA operating rule, an association publication, or a named payer's own document — never to a billing blog. This page was drafted with AI assistance and verified against the primary sources linked here. It has not been reviewed by a credentialed dental billing specialist, attorney, or clinician. Educational billing reference only — not billing, legal, or clinical advice. Plan contracts control individual outcomes, and processing policies usually live in the payer's provider manual rather than in the signed agreement.

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Query patterns

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Source citations

  • X12-CARC X12 Claim Adjustment Reason Codes (official list) (x12.org)
  • ECFR-ERISA-CLAIMS 29 CFR 2560.503-1 — ERISA claims procedure (ecfr.gov)
  • ECFR-MEDICAID-APPEALS 42 CFR 438.402 — Medicaid managed-care appeal framework (ecfr.gov)
  • ECFR-MEDICAID-TIMING 42 CFR 438.408 — Medicaid managed-care appeal timing (ecfr.gov)
  • DENIAL-EVIDENCE-4-1 New York State Medicaid — Ambulatory Patient Groups Provider Manual (revised 2021-12-29) (health.ny.gov)
  • DENIAL-EVIDENCE-4-2 New York State APG Modifiers list (revised for 2026-07-01 updates) (health.ny.gov)

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