Dentovio public answer
dental billing and claims reference
Sourced answer
Getting a dental claim paid runs through six stages: verify coverage before treatment, set the order of benefits when a patient holds two plans, submit with the documentation the payer's published criteria name, decode the denial codes on the remittance and write the appeal the plan's funding calls for, hold the payer to its state prompt-pay deadline, and read the plan terms — missing tooth clauses, alternate benefits, and frequency limits — that decide what was ever payable. This reference documents published claim-documentation criteria for 10 payers across 12 procedure families, 39 CARC denial codes with appeal verdicts and the appeal route by plan funding (fully insured, self-funded ERISA, or Medicaid managed care), prompt-pay statutes in 51 jurisdictions, and filing, appeal, and recoupment windows for 19 payers — each claim verified against the primary source it cites — plus free tools: a denial triage wizard, 4 appeal-letter generators, a prompt-pay interest calculator, a timely-filing deadline calculator, an order-of-benefits calculator, a claim-narrative builder for 3 procedure families, and insurance verification forms. A self-funded private-employer (ERISA) plan is generally beyond a state prompt-pay statute's reach and follows the federal claim-procedure deadlines instead, though that rule is neither statutory text nor categorical.
- Cluster
- Practice operations
- Last verified
- 2026-08-31
- Reviewer
- None — owner-published
Dentovio is an independent publisher — not a dental insurance company, the American Dental Association, X12, or any government agency, and it is not affiliated with any payer named on these pages. This page was drafted with AI assistance and verified against the primary sources linked from each reference page. It has not been reviewed by a credentialed dental billing specialist, attorney, or clinician. CDT codes are referenced by number only; ADA descriptor text is never reproduced, and X12 code meanings are Dentovio's own paraphrases. Payer policies, plan terms, and statutes change and vary by plan. Educational billing reference only — not billing, legal, or clinical advice; plan contracts control individual outcomes.
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Query patterns
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Source citations
- BILLING-X12-CARC X12 Claim Adjustment Reason Codes (official list) (x12.org)
- BILLING-ECFR-835 45 CFR 162.1602 — HIPAA adoption of the 835 remittance standard (ecfr.gov)
- BILLING-ECFR-ERISA-CLAIMS 29 CFR 2560.503-1 — ERISA claims-procedure regulation (ecfr.gov)
- BILLING-ECFR-MEDICAID-APPEALS 42 CFR 438.402 / 438.408 — Medicaid managed care appeals (ecfr.gov)