No public number · Last verified 2026-08-30

Sun Life timely filing limit for dental claims

Sun Life publishes no public timely-filing number. What is public — appeal routes, addresses, and where the gated numbers live — is below.

Sun Life (incl. DHA networks)

Initial claims

No public number

Sun Life publishes claims addresses and a dispute channel but no filing windows. Its provider FAQ sends PPO dentists to The Dentist Guide at Dental Health Alliance (DHA, “a member of the Sun Life group of companies”), which is gated behind the DHA dentist login.

Behind provider login

Appeal windows

Provider dispute / grievance

No public number No filing window is published for provider disputes — only the channel.

Route: Sun Life / Grievance Department, PO Box 419596, Kansas City, MO 64179-0155; fax 563-242-0184; SLFGRIEV@sunlife.com.

No Sun Life filing window is published, so there is no preset for it — enter the number from your participation contract.

Find the timely-filing deadline

Date of service plus the payer's filing window, in calendar days. Estimate only — the payer's contract wording controls.

Enter a date of service to compute the deadline.

How we calculate this

Deadline = date of service + the filing window in calendar days; days left counts from your device's date today. This tool counts calendar days. Payer contracts may count differently — some windows run in months, from the end of the month of service, or from the date the payer received the claim — so treat the result as a planning estimate and confirm the payer's own contract wording. Windows outside 30730 days are clamped, and a date of service more than a year ahead is rejected as a likely typo. Payer windows in the list carry the payer's published figure; the cited source appears on that payer's page.

Nothing you type here leaves your browser — the results are computed locally on this page.

Verified caveats

  • Claims routing is plan-split — a single-address statement would be wrong: payor ID 70408; Sun Life, PO Box 311, Milwaukee, WI 53201-0311 for most members, with separate boxes for Florida group #A896 and New York members.
  • providers.dentaquest.com is branded the “Sun Life DentaQuest provider portal” (login-only). That shared portal does not put Sun Life commercial plans under DentaQuest's government-program manuals — commercial PPO operating rules live in the gated DHA Dentist Guide.

Sources

Last verified 2026-08-30 (research confidence: medium). Dentovio is an independent publisher — not a payer, the American Dental Association, or any government agency, and it is unaffiliated with the insurers named here. This page was drafted with AI assistance and verified against the primary sources linked here. It has not been reviewed by a credentialed dental billing specialist or attorney. These pages record filing, correction, appeal, records, and recoupment windows as read in each payer's published documents on the last-verified date — and record honestly where no public number exists. Provider contracts override published manuals, editions change, and several payers set different rules per state, network, or program. Educational reference only, not billing or legal advice; confirm the controlling number in your participation contract and the payer's current provider manual before relying on it. How this data is verified