Published filing window · Last verified 2026-08-30

MassHealth (DentaQuest) timely filing limit for dental claims

MassHealth (DentaQuest) publishes an initial dental filing window of 90 days. Corrected-claim and appeal windows, the exact wording, and sources are below.

MassHealth Dental Program (Massachusetts Medicaid — DentaQuest TPA)

Initial claims

90 days

“claims must be received within 90 days of the date of service or the date of the explanation of benefits from another insurer” — an untimely-filing denial cannot be billed to the member (Office Reference Manual §4.6, February 1, 2026 edition)

Published openly

Corrected claims

12 months

corrections to initially-timely claims within 12 months of the date of service (18 months for third-party-liability claims)

Published openly

Appeal windows

Reconsideration

30 days from the determination — untimely-filing denials are expressly listed as a valid reconsideration subject

Route: Via the MassHealth Provider Web Portal (claims site: www.masshealth-dental.org) or in writing: P.O. Box 2906, Milwaukee, WI 53201-2906.

Final Deadline Appeal

30 days from the denial, for claims past the 12/18-month correction deadline — date of service must be within 36 months and the provider must demonstrate a MassHealth error (130 CMR 450.323)

Find the timely-filing deadline

Date of service plus the payer's filing window, in calendar days. Estimate only — the payer's contract wording controls.

Enter a date of service to compute the deadline.

How we calculate this

Deadline = date of service + the filing window in calendar days; days left counts from your device's date today. This tool counts calendar days. Payer contracts may count differently — some windows run in months, from the end of the month of service, or from the date the payer received the claim — so treat the result as a planning estimate and confirm the payer's own contract wording. Windows outside 30730 days are clamped, and a date of service more than a year ahead is rejected as a likely typo. Payer windows in the list carry the payer's published figure; the cited source appears on that payer's page.

Nothing you type here leaves your browser — the results are computed locally on this page.

Verified caveats

  • The manual's own words on untimely filing: “Any claim received beyond the 90-day timely filing limit specified in the contract will be denied for ‘untimely filing.’ If a claim is denied for ‘untimely filing’ the provider cannot bill the member.”
  • 90-Day Waiver: a MassHealth billing-deadline waiver under 130 CMR 450.309 (not an HSN rule), with three enumerated exceptions — retroactive enrollment covering the date of service, a member's failure to timely disclose MassHealth eligibility, and exceptions expressly authorized by transmittal letter or provider bulletin.
  • Third-party-liability claims: within 90 days of the other insurer's final-disposition notice and no later than 18 months after the date of service (130 CMR 450.313).
  • Health Safety Net (HSN) dental claims — per EOHHS Billing Update HSN-ALL BU-21 (Feb 2026) — accept only frequency codes XX1 (original), XX7 (replacement, active claims only, same original TCN), and XX8 (void, original ICN and TCN, no corrections on the void). Corrections are cut off by the state fiscal-year closure (FY23 closed effective 2/20/2026); HSN timely filing runs under 101 CMR 613.07(02)–(04). These are HSN/EOHHS rules; DentaQuest is the dental TPA effective 2/1/2026.

Sources

Last verified 2026-08-30 (research confidence: high). Dentovio is an independent publisher — not a payer, the American Dental Association, or any government agency, and it is unaffiliated with the insurers named here. This page was drafted with AI assistance and verified against the primary sources linked here. It has not been reviewed by a credentialed dental billing specialist or attorney. These pages record filing, correction, appeal, records, and recoupment windows as read in each payer's published documents on the last-verified date — and record honestly where no public number exists. Provider contracts override published manuals, editions change, and several payers set different rules per state, network, or program. Educational reference only, not billing or legal advice; confirm the controlling number in your participation contract and the payer's current provider manual before relying on it. How this data is verified