Payment deadlines
- Electronic claims
- 30 days (no format split)
- Paper claims
- 30 days (no format split)
Not later than 30 days following receipt of a claim, a health plan, contracting entity, or payer must pay or reimburse it, or notify the claimant in writing that the claim is contested or denied with the specific reasons (§9418(b)). A third option covers claims pended during months two and three of the federal premium-tax-credit grace period. On a contested claim the clock restarts: 30 days after the plan receives the requested additional information. The timelines and the interest trigger both yield to the provider contract — subsection (g) applies them "from the day following the contract payment period, unless otherwise specified in the contract."