Payment deadlines
- Electronic claims
- 30 days — electronic clean claim from a participating provider, dental HMO only (§843.338)
- Paper claims
- 45 days — paper clean claim from a participating provider, dental HMO only (§843.338)
Texas's famous clean-claim regime does not apply to dental insurance: §1301.002 says Chapter 1301 "does not apply to a provision for dental care benefits in a health insurance policy." The 30-day electronic / 45-day paper clean-claim deadlines reach dental only through dental HMOs under §843.338, and only for a claim from a participating physician or provider. Chapter 843 defines an HMO to include single-service plans, and the clean-claim payment deadlines (§843.338) and penalties (§843.342) carry no dental exception — the only dental-specific carve-outs in Subchapter J are from verification (§843.347(c)) and preauthorization (§843.348(f)), and their existence is itself proof that single-service dental HMOs are otherwise inside the subchapter. Capitated payments are outside Subchapter J entirely (§843.345). A dental PPO or indemnity claim billed by the dentist has no Texas provider prompt-pay deadline. Chapter 542 Subchapter B is a first-party act running to the patient — §542.051(2) defines the claim as one made by an insured, policyholder or named beneficiary that "must be paid by the insurer directly to the insured or beneficiary" — so the dentist's access depends on assignment doctrine the statute does not settle. On the patient's own claim that act runs 15 days to acknowledge (§542.055), 15 business days to accept or reject after all requested items arrive (§542.056(a)), and 5 business days to pay after acceptance (§542.057) — but §542.056(d) lets the insurer notify inside that period that it needs more time and then "accept or reject the claim not later than the 45th day after the date the insurer notifies a claimant under this subsection," so 15 business days can lawfully become 15 business days plus 45 more.