Payment deadlines
- Electronic claims
- 30 days (standard claim form, no format split)
- Paper claims
- 30 days (standard claim form, no format split)
When a third-party payer receives a claim on the standard claim form prescribed by the superintendent's rules under §3902.22, it must pay or deny the claim not later than thirty days after receipt (§3901.381(B)(1)). Where the payer determines that reasonable supporting documentation is needed the window is forty-five days, and the clock is tolled while the requested documentation is outstanding; a materially deficient claim gets a fifteen-day notice. Provider contracts can restructure payment timing entirely under §3901.383 — capitation and periodic payment arrangements included.