Payment deadlines
- Electronic claims
- 30 days (internet or electronic mail)
- Paper claims
- 45 days (paper, facsimile, or other means)
Payment is due within 30 days of receipt of a claim or bill transmitted via the internet or electronic mail, or 45 days of one submitted by other means such as paper or facsimile. The duty carries a standing exception: it does not apply where the obligation to pay is not reasonably clear, or where there is a reasonable basis supported by specific information that the claim was submitted fraudulently. On a disputed claim the payer must pay the undisputed portion and, within 30 days, either deny in writing with specific reasons or request additional information (§3224-a(b)).