Payment deadlines
- Electronic claims
- 25 days (electronic clean claim)
- Paper claims
- 35 days (paper clean claim)
Claims must be paid within 25 days after receipt of due written proof of loss in the form of a clean claim submitted electronically, and within 35 days where the clean claim was submitted on paper. A claim resubmitted with the requested documentation must be paid within 20 days of receipt. A claim submitted more than 30 days after the date the service was completed is not a clean claim at all, so the deadline never starts. Insurer-provider written agreements may substitute timelines that "differ from, but are at least as stringent as" the statute.