Payment deadlines
- Electronic claims
- 25 days (electronic clean claim)
- Paper claims
- 45 days (non-electronic clean claim filed within 45 days of service)
An electronic clean claim must be paid, denied, or pended not more than 25 days after the issuer or its agent receives it (R.S. 22:1833(B)(1)). A non-electronic clean claim submitted within 45 days of the date of service runs on 45 days; a paper claim submitted late or resubmitted gets 60 days (R.S. 22:1832(A)(1)–(A)(2)). An issuer may instead elect a single 30-day standard for both by giving written notice to the commissioner (R.S. 22:1834(B)). Both deadlines carry escape clauses for claims not payable under the applicable contract and for just and reasonable grounds that would put a reasonable and prudent businessman on guard.