Payment deadlines
- Electronic claims
- 30 days (no format split)
- Paper claims
- 30 days (no format split)
The deadline is in the rule, not the statute: insurers subject to the subrule must accept and pay or deny a clean claim for health care benefits within 30 days after receipt (Iowa Admin. Code r. 191—15.32(2)(a)). The 30 days that appears in Iowa Code §507B.4A(1) is about responding to inquiries from the commissioner, not paying claims — cite the rule for the payment clock. Insurers get 30 days to request additional information, and a claim counts as paid on the date a check, draft, or other valid negotiable instrument is written. "Clean claim" excludes coordination-of-benefits and third-party-liability claims, preexisting-condition investigations, subrogation, and circumstances requiring special treatment such as suspected fraud, acts of God, or group non-payment of premium.