Payment deadlines
- Electronic claims
- 30 days (no format split)
- Paper claims
- 30 days (no format split)
Insurers, health maintenance organizations, managed care plans, health care plans, preferred provider organizations, and third-party administrators must pay all claims for health care services — other than periodic payments — within 30 days after receipt of due written proof of loss (§368a(c)). Independent practice associations and physician-hospital organizations are covered separately by §368a(b) on the same 30-day clock. "Clean claim" is not an Illinois term here: the trigger is "due written proof of loss," and the payor must give notice of any known failure to provide sufficient documentation within 30 days after receiving the claim.