Payment deadlines
- Electronic claims
- 15 working days (electronic)
- Paper claims
- 30 calendar days (paper)
Insurers and administrators must pay or send a denial/deficiency notice within 15 working days for electronic claims or 30 calendar days for paper claims — §33-24-59.14 for claims payable to the provider, §33-24-59.5 for claims payable to the member. When requested documentation arrives, a fresh identical period runs. Undisputed portions must be paid on time.