What does denial code CARC 27 mean on a dental claim, and can it be appealed?

On a dental remittance, CARC 27 means: The date of service falls after this patient's coverage ended. X12 assigns it no group code, so the group code on the remittance is the payer's choice under its own contract and it, not the CARC, decides who is assigned the balance. No source read for this page pairs a specific remark code with it. Dentovio's appealability verdict — depends: check the facts first. Establish the termination date from the payer's record, then look for successor coverage before billing anyone. A terminated plan very often means a different active plan, not a self-pay balance.

Eligibility dates and the right payer · Last verified 2026-08-30

CARC 27 denial code on dental claims

Independent publisher · Drafted with AI assistance, verified against primary sources · Credentialed review pending

CARC 27 is the “After coverage ended” code on a dental remittance. Whether it can be contested depends on the facts; run the checks below first.

Group code: X12 places no group-code restriction on 27, so the common advice to treat it as patient responsibility and bill is a conclusion the code does not support. Whether the balance is billable turns on the plan contract, the practice's own verification duty, and state balance-billing law. A group code always travels with a CARC, and it — not the CARC — assigns financial responsibility, so read the one on your remittance rather than assuming.

Registry entry: X12 Claim Adjustment Reason Code 27 — in the code set since 1995-01-01; active, with no deactivation date. Read on the list published 2025-11-01.

Verdict

Depends — check the facts first

A valid contract term may control, while a factual error may be contested. Run the checks on this page before using the appeal window.

Establish the termination date from the payer's record, then look for successor coverage before billing anyone. A terminated plan very often means a different active plan, not a self-pay balance.

The appealability verdicts on these pages are Dentovio's editorial classification. No standards body or payer publishes an appealability taxonomy: X12 defines what a code means, not what to do about it. Each verdict is built from the code's own mechanics and the payer and federal documents cited on the page, and it is a starting point for triage rather than a prediction of any outcome.

What it means in dental

The date of service falls after this patient's coverage ended.

The termination half of the 26-and-27 pair. Employer plan changes are the usual cause, and the practice often learns about the termination from this code rather than from the patient.

What to do

1.Confirm the termination date on the payer's eligibility record
2.Ask the patient for current coverage; an employer change usually means a new carrier, not no carrier
3.Refile with the correct payer inside its filing window rather than posting a patient balance first

Remark codes verified with this CARC

No source read for this page pairs a remark code with CARC 27. X12 defines no CARC-to-RARC pairings at all: payer crosswalks are specific to that payer's own internal reason codes, and the CAQH CORE combination list binds only payers operating inside its business scenarios. Read the remark code on your own remittance.

Appeal routes, by plan funding

Fully-insured route

State insurance law (prompt-pay statutes + plan appeal terms)

Check the state's prompt-pay rule first — an overdue clean claim may already be accruing interest without any appeal. Then run the policy's internal appeal, and escalate to the state insurance department where deadlines were missed.

Self-funded (ERISA) route

29 CFR 2560.503-1

Appeal in the patient's name (or with an authorized-representative form), demand the claim file and the specific internal rule relied on, and hold the plan to the 30/60-day clocks in writing. Before counting on a state remedy, read that state's own scope provision: several state prompt-pay and external-review statutes reach only insurers and HMOs by their terms, so they do not extend to a self-funded plan.

Medicaid managed care route

42 CFR 438.402 / 438.408

First classify the dispute. For an enrollee benefit denial, track two clocks in order: 60 days to the plan appeal, then (after the resolution notice) the state's 90–120-day fair-hearing window, with written consent before a provider acts for the enrollee. For a provider payment or contract dispute, use the provider contract and state Medicaid program process instead. For members under 21, federal EPSDT coverage rules also matter.

Read with this code

Sources

X12 Claim Adjustment Reason Codes (external code list 139) — list updated 2025-11-01
X12 Remittance Advice Remark Codes (external code list 411) — list updated 2026-07-01
45 CFR 162.1602 — HIPAA adoption of the 835 remittance standard that carries these codes