# United Concordia timely filing limit for dental claims

> What is the timely filing limit for dental claims with United Concordia, and how long do you have to correct or appeal? Verdict: No public number.

URL: https://dentovio.com/dental-timely-filing-limits/united-concordia

Last verified: 2026-08-30

Dentovio is an independent publisher — not a payer, the American Dental Association, or any government agency, and it is unaffiliated with the insurers named here. This page was drafted with AI assistance and verified against the primary sources linked here. It has not been reviewed by a credentialed dental billing specialist or attorney. These pages record filing, correction, appeal, records, and recoupment windows as read in each payer's published documents on the last-verified date — and record honestly where no public number exists. Provider contracts override published manuals, editions change, and several payers set different rules per state, network, or program. Educational reference only, not billing or legal advice; confirm the controlling number in your participation contract and the payer's current provider manual before relying on it.

## Direct answer

United Concordia publishes no timely-filing number anywhere public. Every Dental Reference Guide (PPO, the DHMO variants, Medicare, Medicaid, Auto) sits behind the Highmark SSO dentist login — and the guides are network- and state-specific, so no single company-wide number exists even behind the wall. Corrected claims: No public corrected-claim window; the network- and state-specific gated guides govern. Claims appeal (mailed application): The only public appeal artifact — the New Jersey Application to Appeal a Claims Determination (form DOBICAPPCAR) — itself states no day-count deadline. Provider contracts and plan documents override published manuals — the contract number controls. Last verified 2026-08-30.

## Filing windows

- **Initial claims:** No public number — United Concordia publishes no timely-filing number anywhere public. Every Dental Reference Guide (PPO, the DHMO variants, Medicare, Medicaid, Auto) sits behind the Highmark SSO dentist login — and the guides are network- and state-specific, so no single company-wide number exists even behind the wall. (Behind provider login)
- **Corrected claims:** No public number — No public corrected-claim window; the network- and state-specific gated guides govern. (Behind provider login)
- **Records requests:** No public number — No public records-request window. (Behind provider login)
- **Recoupment:** No public number — No public recoupment window. (Behind provider login)

## Appeals

- **Claims appeal (mailed application):** No public number — The only public appeal artifact — the New Jersey Application to Appeal a Claims Determination (form DOBICAPPCAR) — itself states no day-count deadline.
  - Route: Mail: United Concordia, Appeals Department, PO Box 69420, Harrisburg, PA 17106-9420 — from the New Jersey DOBI form; routes may differ in other states. UM/medical-necessity denials go by phone to Dental Customer Service, 1-800-772-1133.

## Verified caveats

- Electronic claims go through Speed eClaim; paper claims use the public 2024 ADA claim form, and third-party clearinghouses are supported.
- MyPatients'Benefits is an eligibility, benefits, claim-status, and allowance lookup tool — not a claim- or appeal-submission channel.

## Sources

- [United Concordia — dentist office resources (AEM content endpoint)](https://www.unitedconcordia.com/business-services/dentists/office-resources.model.json) — “Reference Guides & Documents” — every guide under /docs/dentists/secure/
- [United Concordia PPO Dental Reference Guide (redirects to Highmark SSO login)](https://www.unitedconcordia.com/content/dam/ucd/en/commercial/website/docs/dentists/secure/PPO-DRG.pdf) — Fetch returns the cdsso.highmark.com login page
- [United Concordia — dentist get-started page (AEM content endpoint)](https://www.unitedconcordia.com/business-services/dentists/get-started.model.json) — “Dental Practice Tools & Resources” — Speed eClaim and MyPatients'Benefits descriptions
- [United Concordia — NJ Application to Appeal a Claims Determination (PDF)](https://www.unitedconcordia.com/content/dam/ucd/en/commercial/website/docs/dentists/HCP-application-to-appeal-claims.pdf) — pp. 1–3; no deadline numbers in the form

## Related

- [All payer timely-filing pages](https://dentovio.com/dental-timely-filing-limits/index.html.md)
- [Dental claim denial codes](https://dentovio.com/dental-claim-denial-codes/index.html.md)
- [Dental prompt-pay laws by state](https://dentovio.com/dental-prompt-pay-laws/index.html.md)